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Faculty Technology Coordinator

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Posting Details

Requisition Information

Open Date 09/14/2017
Close Date 09/28/2017

Classification Information

Classification Title Faculty Technology Coordinator
Division Library & Information Technology Services
Department Technology Access & Support
FLSA Status Non-Exempt Hourly
Career/Pay Band NE8
Work Schedule Full Year
If Other, specify months
Full Time vs Part Time Full Time
Appointment Regular
If Term, specify number of years
Primary Function

Provide front-line classroom technology and computer support, plus other services to faculty in all classrooms and teaching spaces, computing laboratories, meeting rooms, auditoriums, and other University facilities. Provide assistance with faculty office computers, software, and printers. Troubleshoot technical problems and resolve technology issues within all information technology areas. Coordinate media and support needs for meetings, guest lecturers, and special events. Assist LITS departments with outreach to academic departments.

Typical Duties & Responsibilities

1. Orient faculty (and staff) in the operation of audiovisual and computing equipment and control systems in teaching spaces and other University facilities;
2. Act as a liaison between academic departments, LITS, and other University departments;
3. Provide on-site “first-contact” support for faculty in responding to technology related questions, malfunctions, and other conditions that require attention; resolve or adjust any issues and promptly report to the appropriate department any items that require additional attention;
4. Provide technical assistance to faculty using University supported software such as Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Apps, Blackboard, and other designated software systems;
5. Maintain electronic materials for departmental web pages utilizing Terminal Four (content management system) and University templates, Facebook pages, and digital signage;
6. Assures consistently correct content in all publications, including webpages, for which responsible, either delegating this responsibility, or directly updating and deleting content regularly, meeting style and design guidelines established by the University and maintained by Marketing and Communications, and undergoing training as needed.
7. Provide assistance to faculty in conjunction with activities promoted through the Information Literacy and Instructional Technology department of Library and Information Technology Services;
8. Develop and maintain favorable working relationships with faculty;
9. Provide administrative assistance to faculty as needed;
10. Provide faculty and department heads with support for guest lecturers, room scheduling, travel arrangements, online research, and other duties as required;
11. Maintain security of classrooms, teaching spaces, and related media equipment. Secure classroom and laboratory doors when necessary;
12. Provide oversight of building appearance and functionality—reporting unsightly or dirty conditions, unsafe conditions, inoperable facilities;
13. Perform other duties as assigned;

Judgment Required Performance of the essential duties of this position is dependent upon independent ingenuity and developmental efforts.
Budgetary Responsibility None
Machines & Equipment Used

Job Specifications/Position Qualifications (minimum)

Education

College degree or equivalent experience

Experience

1-2 years experience in an office or educational environment, preferable with experience with standard office and classroom technology.

Job Related Skills

Requires the ability to communicate effectively and positively with people having various levels of technical expertise, and ability to interact well with people of all ages and diverse backgrounds. Requires the ability to quickly assess a situation and offer alternative resolutions when available. Requires computer skills and knowledge of computing hardware, standard software, basic networking, and office procedures. Prefer knowledge of multi-media equipment for use in presentations and media production. Ability to work independently and make “on-the-spot” decisions based on situational analysis and follow oral and written instructions

Licenses/Certification

Personal Interaction/Communications

Student Contact

On a daily basis: receiving requests for assistance, providing equipment/operation support, and instruction.

Internal

On a daily basis: receiving requests for services, providing equipment/operation support, instruction and training, or production assistance; support for administrative assistance; and general support for day-to-day operations for classroom teaching.

External

Periodically, as required: technical and logistical support for special events or meetings.

Supervisory Responsibility

Supervision Received This position receives general supervision. Broad instructions are provided and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by supervisor after completion.
Positions Directly Supervised

None.

Positions Indirectly Supervised

May supervise work study students.

Confidential Information

Confidential Information

Faculty and departmental files, correspondence, research materials, and personnel activities.

Work Environment

Working Environment

Work is primarily performed in an office or classroom environment, teaching laboratory, lecture hall, auditorium, and other University facilities. Work schedule may involve nights, weekends, and holidays.
Staff member is expected to present a professional demeanor and appearance in dealing with all members of the University community and the general public in the performance of duties for this position.

University Employment Information

University Information

The University of the South comprises a well-regarded College of Liberal Arts and Sciences and a distinguished School of Theology. It is an institution of the Episcopal Church that welcomes individuals of all backgrounds. The University is located on a striking, 13,000-acre campus on Tennessee’s Cumberland Plateau.

EEO Statement

The University of the South is an equal opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.

Employment Prescreening Eligibility for employment is contingent upon successful prescreening

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter